Social media team say we should have had an email from hospitality. Looks like someone forgot to press Send.
Home play-off leg - Selling Arrangements 🎟️
- Thread starter InglebyUTB
- Start date
CarrickBall
Well-known member
Haven't received anything from hospitality at all.. I did think that was strange that they haven't approached us about buying the box for the home leg.
Kepler442b
Active member
I feel your pain - got all the way to someone answering who couldn't hear me due to my phone cutting out, and got the phone put down on me. I've got full signal.
Back around the queue we go.
Block_4_Eastender
Active member
The queue has stalled
For the first time I am really annoyed. Why would they lock out hospitality season card holders from buying tickets? Just add us to the normal list of season card holders.
@fmttmadmin could you get in touch with someone and see what on earth is happening with those of us who have no way of buying tickets please.
@fmttmadmin could you get in touch with someone and see what on earth is happening with those of us who have no way of buying tickets please.
Have you tried ringing the club? Worth asking them direct.
I did but after 90 mins in the queue I got cut off. Rob generally has someone he can ring to ask questions of.
I feel for the ticket office staff here. They close at 3pm today and still 80+ in the queue. A few things would reduce the number of calls
I) allow people to move seats online + change ticket types without needing to ring. I cannot, not sure if others can
ii) put some instructions out clarifying what to do in different circumstances
iii) allow Hospitality to purchase online rather than having to ring.
I) allow people to move seats online + change ticket types without needing to ring. I cannot, not sure if others can
ii) put some instructions out clarifying what to do in different circumstances
iii) allow Hospitality to purchase online rather than having to ring.
CarrickBall
Well-known member
I've just spoke to the hospitality team, and flagged the issue. They said they're sorting it.
Have also just received the email I was expecting from hospitality.
Teesste
Well-known member
Do you have any info on hospitality costs?
CarrickBall
Well-known member
Box of 12 was £1,920.. box of 15 was £2,400.
When you saying 'sorting it', I wonder what that means? They told me to ring the ticket office. The ticket office did just try ringing but I was in a pesky work meeting. Will leave them in peace for now and try again tomorrow.
CarrickBall
Well-known member
I think they meant rectifying the online sale of tickets to hospitality season card holders.
They had to take mine manually over the phone to process them like. I was on the phone with the hospitality department.
Thank you, I never thought to look there, it was driving me mad.
Capybara
Well-known member
I've not been through this thread but are there any clues about how they will distribute tickets for the away leg? I'm not interested in points allocations or any of that nonsense (though that will come into play) but more the logistics of getting tickets to people when we won't even know who we are playing until late on Monday and the game's on the following Sunday.
I wonder if it will be pay a little extra for next day delivery or pick up from the Riverside. It's a good point and something to consider.
In all likelihood I will get a coach to the game - either Sunderland or Millwall that will be the case. So perhaps people could pick up on the morning of the game?
CarrickBall
Well-known member
My guess will be they'll go on sale Tuesday.
Logistically, going through the priority points scale, the windows won't be long.. for example they can't give those on 220+ a full day, then 200+ a full day as the post won't get out in time for those at say 170+.
Especially if we played Coventry and got a sizeable allocation.
NorthumberlandBoro
Well-known member
Probably just 2 hour slots for the points bands.
wilkos_perm
Well-known member
I always find it a strange on the website that it's not quite as easy as it should be. When you log in to your account you'd expect a big buy your seat here button for any upcoming play off/ cup games etc.