Norbert_Colon
Member
Why go to a supermarket if your time is so precious and you don't like idle chit chat. Save time and money and just get your groceries delivered.
Real People Check-Outs
- Thread starter Redwurzel
- Start date
Redwurzel
Well-known member
There have been issues with increased theft and fraud at the self service check outs which have not been mentioned so far.
Has anyone ever put bags of cherries at the price of onions (there is often 10 times difference) or heard of others who do it?
I notice cameras are now installed at many self service machines, another added cost, and who monitors from the camera, do the retailers employ people to watch us on the tills?
Ref Boots example a manager will get £50k a year opposed to check out person on £20k, its poor mamangement to spend your time serving customers if you are a manager. I thought thet was common commercial sense. I got the impression they had not predicted all the problems with the new machines.
To me there should be a balance, with both options available, but like at Boots and many supermarkets after 7pm there is no choice. Its self service or nothing.
I tend to shop around and like to shop around, and do find the self service systems are sometimes different in different retailers, maybe those that find fewer problems are using the same retailer for most of their shopping.
Booths may have only 28 shops but they are all decent size, say like Sainsburys in Middlesbrough. They are expensive, sort of M&S, Waitrose prices. Booths do work very well with their suppliers and they get the best quality stuff and the specials. Food producers do like them. I got that information from local dairy producers near me.
Has anyone ever put bags of cherries at the price of onions (there is often 10 times difference) or heard of others who do it?
I notice cameras are now installed at many self service machines, another added cost, and who monitors from the camera, do the retailers employ people to watch us on the tills?
Ref Boots example a manager will get £50k a year opposed to check out person on £20k, its poor mamangement to spend your time serving customers if you are a manager. I thought thet was common commercial sense. I got the impression they had not predicted all the problems with the new machines.
To me there should be a balance, with both options available, but like at Boots and many supermarkets after 7pm there is no choice. Its self service or nothing.
I tend to shop around and like to shop around, and do find the self service systems are sometimes different in different retailers, maybe those that find fewer problems are using the same retailer for most of their shopping.
Booths may have only 28 shops but they are all decent size, say like Sainsburys in Middlesbrough. They are expensive, sort of M&S, Waitrose prices. Booths do work very well with their suppliers and they get the best quality stuff and the specials. Food producers do like them. I got that information from local dairy producers near me.
Redwurzel
Well-known member
Some on here would still argue with the scanner
Ingleby_Flash
Well-known member
I’m another that never uses self service, I’m not contributing to making people redundant. I went into the Tesco staff canteen and they asked what I was doing there, I told them if I was having to work on the tills I shout be entitled to the staff perks 
Use the Booths in Penrith and Keswick quite a bit, great range of stuff you don’t see in bog standard supermarkets and it’s not really much more expensive, if at all. Has a very familly feel about it.
Use the Booths in Penrith and Keswick quite a bit, great range of stuff you don’t see in bog standard supermarkets and it’s not really much more expensive, if at all. Has a very familly feel about it.
Juninhoburger
Well-known member
I wish people would stop parroting the lie that self checkouts are making people redundant - they're not.
Fewer cashiers does not mean less staff, it means more staff in areas of the business a customer may not necessarily notice, like in the warehouse for example, or simply more staff on the shop floor.
I try to use self service wherever possible, and when my kids come shopping with me they love to help out by scanning items and passing them to me to bag. Okay, it takes bloody ages but it makes them feel involved and we have a nice time.
If i'm on my own and there's a cashier just waiting for someone to serve though, i'll go to them.
Fewer cashiers does not mean less staff, it means more staff in areas of the business a customer may not necessarily notice, like in the warehouse for example, or simply more staff on the shop floor.
I try to use self service wherever possible, and when my kids come shopping with me they love to help out by scanning items and passing them to me to bag. Okay, it takes bloody ages but it makes them feel involved and we have a nice time.
If i'm on my own and there's a cashier just waiting for someone to serve though, i'll go to them.
dooderooni
Well-known member
Love Booths, even have two of their themed cotton bags in the cupboard right now.I’m another that never uses self service, I’m not contributing to making people redundant. I went into the Tesco staff canteen and they asked what I was doing there, I told them if I was having to work on the tills I shout be entitled to the staff perks
Use the Booths in Penrith and Keswick quite a bit, great range of stuff you don’t see in bog standard supermarkets and it’s not really much more expensive, if at all. Has a very familly feel about it.
As said, it does have a family feel about it, moreso the ones away from the touristy places Keswick.
Stayed in the Carnforth area for a while and the one there is excellent. The Keswick one can run out of stuff though due no doubt to the amount of people who get in there on a daily basis.
ThePrisoner
Well-known member
Why not just give them a spade and a bag of seeds and drop them off at the farm. Do the job properly
Ingleby_Flash
Well-known member
sadgit
Well-known member
and this is why there are huge queues at the self checkouts
Notinboro
New member
Same hereI NEVER EVER use the self service checkouts out of principle, I don't care how long I have to wait for a real person to serve me....
If you use self service you are doing people out of jobs....
gregorgregorovich
Well-known member
Why would I be upset that Aldi pay £12.30 per hour?
Almost half of supermarket staff earn less than the living wage, with female and ethnic minority staff being particularly affected.
In Wales when a Tesco superstore opened recently, only 10% of the jobs were full time and most of them were in supervisory roles.
Almost half of supermarket staff earn less than the living wage, with female and ethnic minority staff being particularly affected.
In Wales when a Tesco superstore opened recently, only 10% of the jobs were full time and most of them were in supervisory roles.
you're gonna be upset when you realise that Aldi pay £12.30 an hour which is £23k a year
The minimum wage for over 23's in the uk is 10.42 which is £20319
Norman_Conquest
Well-known member
gregorgregorovich
Well-known member
Do you use the violin as a paddle?I went to have a browse of the middle aisle… came out with a violin and a canoe
Luca Brazi
Active member
Bet they were buggers to get scanned.I went to have a browse of the middle aisle… came out with a violin and a canoe
ThatFragranceGuy
Well-known member
So why make a joke that there are 2 supermarket staff on over 20k, when the minimum wage in the UK is above 20k? By default if you work as a full time checkout assistant, you are on over 20k if you are over 23 years old. Even the £10.18 for 21-22 year olds is only £149 off being £22k a year.
I would presume your figures are because there will be a lot of part time staff due to being students or parents, so flexible part time hours suit them. Majority of people I see working in supermarkets aren't 17 years old these days, but there will be plenty, just like there will be plenty that want part time hours. Tesco has a LOT of people that want part time hours for school times etc, in fact they were in the news recently for letting people request flexible working patterns from day 1. But no matter how many people you employ you still need the same overall amount of FTE.
Because even with increased fraud it is still cheaper. You have to steal an awful lot of bananas or tubs of iced cream to breach the savings of having the equivalent amount of checkout assistants manning tills.
Security guard at the door, plus majority of items are paid for on card so while people will commit fraud on the machines, its generally pretty dumb to do seeing as they have your details and a video of it. Some accept cash, some don't. There is an acceptable level of fraud due to the savings involved and the fact that its usually fairly traceable.
Average salary of a boots manager is £33k, fully loaded cost will be more due to pension, national insurance contributions and benefits, but reality is you're talking about an extreme edge case - a manager is not going to man the checkouts full time, but there will always be staff there -just less are needed for that part of the store and more needed in things like warehousing, distribution, logistics, home delivery drivers etc. Company can sell a lot more for a lot less.
If time is valuable, why are you wasting it queuing to get served? You still pack your own shopping at a checkout, just someone scans it for you, and time is valuable but you'd rather spend it nattering to the shop assistant and other customers instead of the people you know?
Did you avoid going into department stores that made you pick your own floor as well when they got rid of lift operators? Or was that ok? You've just made a similar post in the other thread, yet you have double the amount of posts on FMTTM that I have and I was on this forum from Day 1. Really odd stance to take
Norman_Conquest
Well-known member
I would bet that the average customer would take a lot longer to process a full trolly through a self-service checkout than using a cashier.
An advantage for me is you can have your shopping on the conveyor belt whilst the cashier is serving the customer in front. Something you cannot do whilst queueing at a self-service checkout.
ThatFragranceGuy
Well-known member
They probably do, but you can have at least two self checkouts which can be open 24/7 for the space that 1 checkout takes up and needs multiple staff to cover, so it's vastly cheaper. Each member of staff in that area can cover multiple machines for ID checks, queries or helping people that struggle.
Worst case you have to wait a moment while someone comes over.
Also there are self service checkouts with conveyors - Morrisons has them and I think Asda as well. It just stops when any item gets to the edge
But I'd rather just do scan and shop because it eliminates all of that and you're out the shop in a minute rather than unloading your trolley and then packing it up again. You bag it up as you go, pay, gone.
Norman_Conquest
Well-known member
Two trolley checkouts would take up the same room as two normal checkouts.
Queues at the Tesco on the Trunk Road regularly have queues at their trolley and basket self-service checkouts.
Asda South Bank and Tesco don't have self-service with conveyor belts;
We've been down the route of not everyone can manage self-scan shopping, self-service checkouts, etc. and you replied with a crass reply that others on here also found heartless.