huththeball
Member
I know people have had problems paying for Tickets with various Debit Card/Credit cards recently, but I managed to pay for my Chelsea Tickets no problem With my credit card after my debit card was refused.
However, I have now tried to renew my Season Card and I have followed peoples advice and ticked the box asking for Card Details to be kept for future transactions, yet my Credit Card has now been declined on SIX different attempts.
I now have no other way of paying for my Season Card ! I can imagine the scenario in the next few weeks with thousands of Supporters having similar problems in renewing.
What are we supposed to do? Its about time MFC sorted this problem out as it’s been ongoing for a while now.
nb. I have just noticed on the MFC web site that it states that if people have such a problem to phone the Ticket Office. I have tried this and it’s only open until 3.00pm Mon-Fri (which is no use if you are at work) and I was in a queue of 66 people, so would have been on the phone ages and long past the 3.00pm deadline.
Anybody any ideas of a solution?
However, I have now tried to renew my Season Card and I have followed peoples advice and ticked the box asking for Card Details to be kept for future transactions, yet my Credit Card has now been declined on SIX different attempts.
I now have no other way of paying for my Season Card ! I can imagine the scenario in the next few weeks with thousands of Supporters having similar problems in renewing.
What are we supposed to do? Its about time MFC sorted this problem out as it’s been ongoing for a while now.
nb. I have just noticed on the MFC web site that it states that if people have such a problem to phone the Ticket Office. I have tried this and it’s only open until 3.00pm Mon-Fri (which is no use if you are at work) and I was in a queue of 66 people, so would have been on the phone ages and long past the 3.00pm deadline.
Anybody any ideas of a solution?
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