Broadband help please

T

TheWolfman

Well-known member
Can anyone recommend any new broadband providers. I'm using virgin but the price is to expensive.

There seems to be alot of new companies who are alot cheaper? Any recommendations please. Currently pay 54 quid for 50mb
 
£54 for 50mb is absolutely ridiculous.

How long have you been with Virgin? Usually you can ring them up and just tell them you can't afford to pay that and you'll have to leave - go through the motions to leave and they'll ring you back and sort you out a discount. This works best if you're nearing the end of your contract though. If you leave early they may charge you a cancellation fee, so bear that in mind.

For reference, I get M250 & MixitTV for £25 a month, been with Virgin for about 15 years and three house moves though. Each time my contact is due to end I ring them up and they automatically reapply the discount, or give me an even better deal.
 
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Juninhoburger said:
£54 for 50mb is absolutely ridiculous.

How long have you been with Virgin? Usually you can ring them up and just tell them you can't afford to pay that and you'll have to leave - go through the motions to leave and they'll ring you back and sort you out a discount. This works best if you're nearing the end of your contract though. If you leave early they may charge you a cancellation fee, so bear that in mind.

For reference, I get 250mb for £25 a month, been with Virgin for about 15 years and three house moves though. Each time my contact is due to end I ring them up and they automatically reapply the discount, or give me an even better deal.
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cheers, yeah my contract has ended. Ive been with them years but just sick of the constant price increases and thought that there might be a better alternative if not ill call and get a discount
 
ITs a hassle to switch but new customer deals will always be way better than any deal offered to keep you, thats just the way it is.

Shop around you will find lots of deals.

Remember your broadband is provided by either BT or Virgin - all these other companies are just buying slots off BT to provide their line.
 
TheWolfman said:
cheers, yeah my contract has ended. Ive been with them years but just sick of the constant price increases and thought that there might be a better alternative if not ill call and get a discount
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It entirely depends on what other networks are available in your area. VM use their own fibre optic which other providers can't piggyback on, so if it's not financially beneficial for, say BT to install their cables on your street you'll be left with the providers that rely on phone lines (TalkTalk, Plusnet etc) where the maximum speed will be about 10mb if you're lucky
 
I`m not sure if it`s possible for @TheWolfman to do but for me

I can log in to my Virgin account, upgrade my broadband speed from M500 (£30 a month until 12/23 then increases to £70) to G1 for an extra £5 a month and it`s a new 18 month contract

Surely that`s better (if possible to do for others) than waiting for the hike in monthly cost at the end of your sign up deal

Also buys time for any other companies to roll out in the area like the one @ThatFragranceGuy mentions.
 
I don't have the option of virgin where I am, but 55mb costs me £22 a month with vodafone (old style, thru a phone line) as a comparison.
 
Full Fibre 500Mb from BT at £30.99 is about as good as it gets right now in my opinion. £10 installation. Weirdly it's not always the deal that comes up on the website, but I still see it on Facebook ads.

Had it put in about a month ago and hasn't dropped/slowed once.
 
BobbyG said:
Full Fibre 500Mb from BT at £30.99 is about as good as it gets right now in my opinion. £10 installation. Weirdly it's not always the deal that comes up on the website, but I still see it on Facebook ads.

Had it put in about a month ago and hasn't dropped/slowed once.
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Get 1gb up, 1 gb down for £29.99 a month youfibre with 3 months for £1 as welcome offer, 2 free extra months if referred and no installation charge

Works out equivalent of £23 a month for asynchronous 1gb connection. Takes some beating

We moved from central Stockton with 300mb virgin to Ingleby 5 years ago and had to live with 72mb openreach broadband for the first 4 years which was awful.

For comparison an 80gb game or movie download on 72mb takes over 2 hours. On 1gb it takes 11 minutes

Most connections are limited to upload of 10-50mb so having 1gb is great.

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YouFibre in the Stockton / Thornaby area and CityFibre in Middlesbrough are really showing how much people have been ripped off by the Virgin monopoly and later BT fibre over the years. Speeds are faster and prices about half from what I can tell unless you're on some sort of retention deal.
 
SilentProf said:
YouFibre in the Stockton / Thornaby area and CityFibre in Middlesbrough are really showing how much people have been ripped off by the Virgin monopoly and later BT fibre over the years. Speeds are faster and prices about half from what I can tell unless you're on some sort of retention deal.
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Yep. Also no in-contract price rises so after 24 months it's going to seem even cheaper still.
 
Cheers everyone!! UTB

Someone mentioned that YouFibre to me but wasn't sure of the service with it being a relatively new company. I might give that a go.
 
ThatFragranceGuy said:
Yep. Also no in-contract price rises so after 24 months it's going to seem even cheaper still.
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That’s the thing about renewing with Virgin as of this year. Price rises are built in at 3.9% above inflation with no right to cancel. That can get very expensive if you have multiple services.
 
Just be mindful of the infrastructure leading into your house.

I only have one fibre optic cable, and that is owned by virgin, going into my house.
The BT line into my house is copper wire and that, in turn, runs into an antiquated exchange quite some distance to my property.
That means I can only have true broadband with Virgin but if I go with anyone else then it will all have to come through the copper wire BT provide (they rent it from them) and copper degrades the signal over the length travelled. So I may be promised big speeds but in effect I will never see them.

If you have BT fibre running to your house then that is a different proposition and you should be able to look at the deals offered on merit.

Hope you understand.

Good luck with it all.
 
Comforts_comforter said:
Just be mindful of the infrastructure leading into your house.

I only have one fibre optic cable, and that is owned by virgin, going into my house.
The BT line into my house is copper wire and that, in turn, runs into an antiquated exchange quite some distance to my property.
That means I can only have true broadband with Virgin but if I go with anyone else then it will all have to come through the copper wire BT provide (they rent it from them) and copper degrades the signal over the length travelled. So I may be promised big speeds but in effect I will never see them.

If you have BT fibre running to your house then that is a different proposition and you should be able to look at the deals offered on merit.

Hope you understand.

Good luck with it all.
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This is why the new CityFibre and YouFibre networks are so needed. Previously I had the choice of an intermittent 1Mbps connection with BT or paying far too much for a Fibre connection with Virgin. Now there’s another Fibre network in the town, there’s a much needed competitor. Virgin will either have to reduce prices or face losing a lot of customers on Teesside.
 
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