ThatFragranceGuy
Well-known member
Most energy suppliers have been losing money for years hence why so many been closing down last few years, it's not just this year, although this has been the biggest by far, but if you look at lists of energy suppliers closing in 2017, 2018, 2019 & 2020 it's a lot every year so the warning signs were there. Look at Npower, they were massive and couldn't find a way to stay profitableThe government should be stepping in to make sure everyone can heat their homes without sacrificing other necessities. How they do that with caps or monthly credits for poor families doesn't really matter. You are, of course, right about years of profit and the energy suppliers should foot the bill for any measures. I don't really mind how it is funded, so long as nobody goes cold this winter.
Energy prices have been a race to the bottom for some time, with people wanting the cheapest deal and to be protected from overcharging, the trouble is those customers on expensive SVR's protected the rest of the customer base. Comps no way like bulb have lost money hand over fist to build a customer base only to have this come along and totally screw them up, too. They used to pay people £50 to refer people, and give that new customer £50 too. Plus pay peoples exit fees up to £60 per fuel, so that is a lot of costs; also sites like uswitch and compare the market get hefty broker kickbacks for each customer they send the suppliers way, so it's not just the cost of energy the supplier has to pay for, it's the cost of acquiring the customer and the cost of servicing the account. Things were already bad before wholesale prices spiked several hundred percent and although they hedge, that only covers them a short period of time usually, so many customers are on "cheap" fixed deals into next year, which costs them massively when it comes to buying new units especially as demand is higher due to more people being at home.
However consumers have benefitted from cheap deals for many years now as a result of easy switching and comparison sites, cashback etc. previously you were a bit mental if you were paying the price cap because so much choice out there.
At least consumers have price caps, commercial customers have no such luxury