Parkingeye Aldi Billingham

Bororeddaz said:
I shop at Aldi Billingham most weekends and always enter my vehicle registration at the terminal. For those that don’t know the process is you enter your vehicle reg and it brings up a photo of your vehicle and you have to press the screen where it says ‘yes this is my vehicle’.
I received an ‘invoice’ from Parkingeye for £70 for using the car park and not entering my vehicle reg at the terminal on a Saturday in July. I explained that there must have been an error and maybe I didn’t pay enough attention in making sure I completed the process at the terminal. I also provided a receipt from the Aldi store from the date and time of the incident.
Parkingeye refused my appeal and offered to reduce the fee to £20 as a goodwill gesture. I appealed to the ombudsman expecting them to tell parkingeye to stop being silly but to my shock they have sided with Parkingeye and I’m left with a £70 charge for using an Aldi car park for £25 worth of Aldi produce.
I contacted Aldi on Twitter and they have said that there is nothing they can do.
HTF can this be legal?
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it's the reason I don't shop there
 
I got stung at High Force. I paid at the little booth and even had a receipt which included buying coffee. As it wasn’t individualised they refused my appeal. Won’t be going back.
Also, I’d never use the Aldi car park for that very reason. Park outside the Forum.
 
ThatFragranceGuy said:
Supermarkets, like most other businesses, don't want to use parkingeye and their ilk but they also want their own customers using the car park and it not being a free car park for other businesses. Costs of things like relaying tarmac or repainting the stripes, making sure there are enough spaces for customers and dealing with any incidents means they pretty much begrudgingly have to

For example I go to the local post office and there's tons of pot holes and people moan on fb about them. The car park actually belongs to the pub there. which is having to pay for steady stream of school traffic (gridlocked after 3pm), shoppers and takeaway collectors, hence they are bringing it in as none of that benefits the pub, for which they pay to maintain the car park.

You get the same at the old cineworld car pack in boro, and the Halfords / b&m ones at Stockton - which are actually two different car perks and even walking between the two can get you a ticket
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There are more reputable firms now that use more customer friendly methods of managing the space. The Asda near me have one.

You get a ticket every time you park and if you've stayed less than an hour, you don't need to get it verified. If you stay up to 3 hours you need to spend £10 to get your ticket authorised for free parking.

The one at Darlo Station uses ANPR and you enter your Rehg on the way out and then settle up.

Parking Eye and others use various setups to tip things massively in their favour. Unless I'm mistaken, they are already using ANPR at this site and then making people re-enter their details themselves? It's just them praying on people.

I absolutely agree that spaces need to be managed sensibly but that's not what this company and others do. They are awful companies.

The BPA and the other oversight body are a joke too.
 
Billy69_uk said:
the answer is simple, either follow their rules to the letter and enter your registration 100% correctly, or take your custom elsewhere.

There is no point moaning about the results, you have the choice where to park.
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Sorry didn’t realise people can’t make mistakes. People have pressures at different times. He got one letter wrong. The fact they wouldn’t allow it shows it’s all about money and greed. What a guy you must be to be so law abiding and not make mistakes. Well done you
 
BigAl76 said:
Parking eye or some other similar irksome company slapped me with a £70 fine at Hartlepool hospital a few years ago. I had actually put my registration number into the machine incorrectly. I was out by one number or some such error.

I wrote to them explaining the mistake and as a 'good will gesture' offered to half the fine.

I told them to issue a court summons for their money and they backed down. But tried to make me sound like I was the villain in their letter to me.
Scumbags.
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In this instance (of mistyping your registration number) there are multiple legal precedents where judges have ruled against parking companies. Generally the rulings were based on £100 being an excessive fine for a typing error. This only applies if you have/had a valid ticket, as in this instance the company hasn't suffered financial loss but couldn't match a payment to a vehicle. I quoted a couple of these cases to them in a letter when it happened to me and they withdrew the fine.
 
Doom_On_Horseback said:
I got stung at High Force. I paid at the little booth and even had a receipt which included buying coffee. As it wasn’t individualised they refused my appeal. Won’t be going back.
Also, I’d never use the Aldi car park for that very reason. Park outside the Forum.
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This is where I got done at a real quiet time of the year. There must have been 6 cars in all day. Doesn't need Sherlock Holmes to count 6 cars in and 6 tickets bought but as others have said their sole aim is to maximise fines. The parking is almost irrelevant to them.
How many mistyped regs do they get a day? With 2 or 3 a 5 year old could spot the typos and match the unallocated payments to photographed vehicles.
 
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Marty79 said:
Sorry didn’t realise people can’t make mistakes. People have pressures at different times. He got one letter wrong. The fact they wouldn’t allow it shows it’s all about money and greed. What a guy you must be to be so law abiding and not make mistakes. Well done you
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It’s 100% about money and greed, both the retailer and the parking company, the only choice we have is to abide by their ridiculous rules or take our business elsewhere.
 
Bororeddaz said:
I shop at Aldi Billingham most weekends and always enter my vehicle registration at the terminal. For those that don’t know the process is you enter your vehicle reg and it brings up a photo of your vehicle and you have to press the screen where it says ‘yes this is my vehicle’.
I received an ‘invoice’ from Parkingeye for £70 for using the car park and not entering my vehicle reg at the terminal on a Saturday in July. I explained that there must have been an error and maybe I didn’t pay enough attention in making sure I completed the process at the terminal. I also provided a receipt from the Aldi store from the date and time of the incident.
Parkingeye refused my appeal and offered to reduce the fee to £20 as a goodwill gesture. I appealed to the ombudsman expecting them to tell parkingeye to stop being silly but to my shock they have sided with Parkingeye and I’m left with a £70 charge for using an Aldi car park for £25 worth of Aldi produce.
I contacted Aldi on Twitter and they have said that there is nothing they can do.
HTF can
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ThatFragranceGuy said:
There are companies that will fight it on fb for you for a tenner, but think you aren't meant to acknowledge it by appealing or confirming anything. tbh for the easy resolution I'd have just paid the £20
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Why oh why do people pay these fines. I kid you not i have had loads of these so called parking fines and I haven't paid one of them, ok they may send you a few letters threatening court action
But in the end it will come to nothing.
 
I wonder how it would pan out in the small claims court if you were to have a receipt for being in the shop and using the facilities.

Has this ever been tested?

In essence, to my simple non legal brain you used the carpark appropriately and have evidence of this. What would the claim be for against you? Poor administrative practice?
 
daveyravey said:
Why oh why do people pay these fines. I kid you not i have had loads of these so called parking fines and I haven't paid one of them, ok they may send you a few letters threatening court action
But in the end it will come to nothing.
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Because your experience is not everyone's experience and the old advice of ignore it is no longer safe since Beavis case. People have and do get CCJ's and for the sake of £20 it's done and dusted. Alternatively pay the £10 and fight it but at £10 difference I'd just pay it

Some firms are more litigious than others but not worth the risk.


B009FA5E-E888-4420-9293-BB9AD2298F7A.png


www.grimsbytelegraph.co.uk

Grimsby hospital nurse has mortgage refused for unpaid parking fine

The nurse and her husband were unaware of the CCJ for the unpaid fine until their mortgage application was declined
www.grimsbytelegraph.co.uk
 
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