Virgin Media again.

sambaDTR

sambaDTR

Well-known member
Just been told that our bill is going up £15 a month from May 1st 2023! We have the right to cancel. However, on the back of the letter things get worse. From April 2024 all bills will be going up 3.9% plus the Retail Price Index (RPI) announced in February. This is every year. If the RPI is 0% or less than it will still go up 3.9%. As this will be part of your new terms there will be no right to cancel mid contract! When is a contract not a contract? :mad:
 

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sambaDTR said:
Just been told that our bill is going up £15 a month from May 1st 2023! We have the right to cancel. However, on the back of the letter things get worse. From April 2024 all bills will be going up 3.9% plus the Retail Price Index (RPI) announced in February. This is every year. If the RPI is 0% or less than it will still go up 3.9%. As this will be part of your new terms there will be no right to cancel mid contract! When is a contract not a contract? :mad:
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I need to cancel our but not sure who I can get as my internet provider.
 
Smogonsea said:
That’s the only thing keeping me with virgin. Sky haven’t got (or hadn’t when I joined) broadband in my area. Last time I phoned I got it reduced but with all the streaming services I pay for I’m finding I watch very little of the tv services they provide.
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That is the same for me, other than the football, it is just an expensive recorder.
 
Smogonsea said:
That’s the only thing keeping me with virgin. Sky haven’t got (or hadn’t when I joined) broadband in my area. Last time I phoned I got it reduced but with all the streaming services I pay for I’m finding I watch very little of the tv services they provide.
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For all the talk of competition in the market our current choice is VM or slow broadband via BT as we are far from the exchange.
 
I'm in exactly the same boat. My VM price going up £7 but need fast BB as I work from home with 200-300mb files / teams calls etc. Only option is the Sky/BT route which is crap.

Kindly, VM did phone and offer to upgrade me to 500mb for an extra £3 month........pushing my bill up £10 month.🤦🏻‍♂️🤦🏻‍♂️

Frustrating, BT and Brsk have cabled our street a few months back but are not there yet 😫😫
 
I am exactly the same, the service from Virgin is absolutely diabolical! My TV is mounted on my wall next to the hub and struggles to stream netflix and I often end up using my mobile data! I really want to cancel but sadly I feel VM's inferior service is still the best we can get. I am going to complain about the rise and service again in the hope I get some sort of discount.
 
h_m_boro said:
I'm in exactly the same boat. My VM price going up £7 but need fast BB as I work from home with 200-300mb files / teams calls etc. Only option is the Sky/BT route which is crap.

Kindly, VM did phone and offer to upgrade me to 500mb for an extra £3 month........pushing my bill up £10 month.🤦🏻‍♂️🤦🏻‍♂️

Frustrating, BT and Brsk have cabled our street a few months back but are not there yet 😫😫
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I wouldn’t be thinking that changing to Sky is an alternative. We negotiated a new Sky deal in Jan 2023 and we have just had a similar letter to Norman but not stating specific amounts.
 
Ingleby barwick/stockon area youfibre
Middlesbrough area cityfibre
Both much cheaper broadband i dont believe they are listed on comparison sites so best going to the individual sites and putting your postcode in to check availability
 
As above, youfibre in Stockton, we pay £30 a month for 1 gig up 1 gig down with no i contract price rises. You get a few months free +2 months if you get referred so if eligible drop me a pm and I'll refer you 👌🏻
 
ThatFragranceGuy said:
As above, youfibre in Stockton, we pay £30 a month for 1 gig up 1 gig down with no i contract price rises. You get a few months free +2 months if you get referred so if eligible drop me a pm and I'll refer you 👌🏻
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They aren't in the TS6 area yet, I checked when you posted this before.
 
A lot of you are pinning yourselves down to a smaller number of providers and shafting yourselves.

There are new providers that produce fast broadband as described above though most people don't need the speed they think they do

We had two people working from home daily on teams calls and kids streaming on our old 86mb Vodafone deal. We've since moved up to the 200mb deal because there was an offer that made it cheaper.

I can understand this by the way, because if your with Virgin and you have their awful router then you'll be struggling with regular disconnections and drop offs and you'll think that is the speed you need, it's actually just a good router or mesh system.

It's not as scary as you might think to move providers and if its no good then you can switch again.
 
Mine is going up to £60 a month for mid range TV which we never watch and internet- I am looking around now but not knowing much about these things I find it very confusing.
 
Emmersons_BrazillianDong said:
A lot of you are pinning yourselves down to a smaller number of providers and shafting yourselves.

There are new providers that produce fast broadband as described above though most people don't need the speed they think they do

We had two people working from home daily on teams calls and kids streaming on our old 86mb Vodafone deal. We've since moved up to the 200mb deal because there was an offer that made it cheaper.

I can understand this by the way, because if your with Virgin and you have their awful router then you'll be struggling with regular disconnections and drop offs and you'll think that is the speed you need, it's actually just a good router or mesh system.

It's not as scary as you might think to move providers and if its no good then you can switch again.
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We used to pay £25 a month for 76mb openreach via bt and that was with cashback, Vodafone was a a similar price. Youfibre is £30 a month for 1gb up 1gb down, for me the benefit is in increased upstream as well as headroom for downloads; if you have a couple of cloud cctv cameras that quickly eats into 15-20mb upload capacity and even virgin 1gb I think maxes out at 50. Working from home uses very little data but if you start doing things like streaming in multiple TVs, home automation, downloading games / movies / tv shows etc and if you have More people in the house then each time it makes more & more sense

Youfibre does do cheaper packages but for the price difference you might as well have the 1gb up/down - the difference between 120mb and 1gb is £8, but you get 3 months free with 1gb so that's equivalent of 3.74 so it's real terms very little difference for 6.5x the speed.


Being able to download a 80gb movie in minutes is class
 
Trug said:
Mine is going up to £60 a month for mid range TV which we never watch and internet- I am looking around now but not knowing much about these things I find it very confusing.
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What do you use the internet for and what speed do you have now?

Just go on uswitch and put your postcode in, but check things like cityfibre youfibre etc
 
Emmersons_BrazillianDong said:
A lot of you are pinning yourselves down to a smaller number of providers and shafting yourselves.

There are new providers that produce fast broadband as described above though most people don't need the speed they think they do

We had two people working from home daily on teams calls and kids streaming on our old 86mb Vodafone deal. We've since moved up to the 200mb deal because there was an offer that made it cheaper.

I can understand this by the way, because if your with Virgin and you have their awful router then you'll be struggling with regular disconnections and drop offs and you'll think that is the speed you need, it's actually just a good router or mesh system.

It's not as scary as you might think to move providers and if its no good then you can switch again.
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EmersonBrazilianDong - I love being on the internet but haven't got a clue how this thing works. Any chance you can explain to me how I would go about getting Vodafone installed (equipment wise).
 
Norman_Conquest said:
EmersonBrazilianDong - I love being on the internet but haven't got a clue how this thing works. Any chance you can explain to me how I would go about getting Vodafone installed (equipment wise).
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Just check if their prices work for you and what speeds they do for you in your area

Uswitch will tell you check

Check cashback sites like TopCashback for bonuses
 
ThatFragranceGuy said:
Just check if their prices work for you and what speeds they do for you in your area

Uswitch will tell you check

Check cashback sites like TopCashback for bonuses
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Most of the alternatives don't have fibre in the TS6 area but offer dongles, etc. I use one of these in France to keep in touch with my banking and sport, would they be any good at home.

The wife works from home regularly and needs the internet for Teams calls.
 
Norman_Conquest said:
Most of the alternatives don't have fibre in the TS6 area but offer dongles, etc. I use one of these in France to keep in touch with my banking and sport, would they be any good at home.

The wife works from home regularly and needs the internet for Teams calls.
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So there are two types of internet for the most part - fttp and fttc. Fttc means fibre to the cabinet and means its fibre optic to your local cabinet and then copper wire to the house

These are generally provided in the openreach network - generally tops out about 76mb or so. Will be offered by BT, sky, plus net, Vodafone etc

Then there is fttp which is fibre to the property

This can be in the openreach network if they've upgraded, or or could be virgin or it could be altnets like youfibre or cityfibre

If you go here : https://labs.thinkbroadband.com/local/broadband-map#6/51.414/-0.641/and click the button on the map that says fttp isps and then select all and zoom in on your street you should see what's around. It might be cityfibre or some other altnet is building nearby

I used this to track youfibre coming into our area (Ingleby)

It might be that for true high speed virgin is currently your only option. We moved here in 2018 and from then til may last year 76mb openreach was our only option. Virgin installed to our street in May but by then I knew youfibre were coming

Your other options are 5g dongles, but rely on signal.

Or final option is to look at Musk's star link, but it has high set up costs.
 
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